Privacy Policy

We collect information you provide directly to us, such as:

• Account information (name, email, password)
• Profile information (bio, avatar, preferences)
• Payment and order information (name, email, phone, and shipping and billing address, collected by our checkout provider and shared with the vendors listed under “Third-Party Service Providers” below so your order can be processed and shipped)
• Communications (support tickets, feedback, correspondence)
• User-generated content (posts, comments, uploads)

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, features used, interaction patterns)
• Location data (with your permission)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to comments, questions, and customer service requests
• Communicate about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Personalize and improve your experience
• Comply with legal obligations

We may share your information in the following situations:

• With your consent: We share information when you give us permission
• Service providers: With vendors who perform services on our behalf
• Legal requirements: If required by law or to protect rights and safety
• Business transfers: In connection with mergers, acquisitions, or asset sales
• Aggregated data: De-identified information for analytics and research

We use a small number of outside companies to run this store, process your order, and get it to you. Each receives only the information it needs to do its job:

• Stripe: processes payment for your order and, through Stripe Checkout, collects your name, email, phone number, and shipping and billing address on our behalf.
• Amazon (Multi-Channel Fulfillment): receives your name, shipping address, phone number, and email so your order can be picked, packed, and shipped from Amazon's fulfillment network.
• Resend: sends the transactional emails you receive from us, such as order confirmations and shipping notifications, and is given your email address for that purpose.
• Supabase: hosts the database that stores your account and order information, and the storage bucket that hosts our product images.
• Vercel: hosts this website and processes the request logs generated as you use it. We also use Vercel Analytics, which records each page view along with the page address, the site you arrived from, and your device, browser and country. It does not use cookies and does not identify you by name or email.
• Sentry: receives error reports and technical diagnostic data if something on the site breaks, so we can fix it. Sentry is not configured to receive your name, email, or other identifying account details by default.
• Google: if you sign in with a Google account, Google acts as our sign-in provider and shares your basic Google profile information (such as your name and email) with us to create and authenticate your account.
• Telegram: when you place an order, your name and email are included in an order-notification message sent to a private alert channel used internally by our team to stay aware of new orders.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We use cookies and similar tracking technologies to:

• Keep you signed in
• Remember your preferences
• Analyze site traffic and usage
• Personalize content and ads
• Provide social media features

You can control cookies through your browser settings:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how you use our services
• Marketing cookies: Used to deliver relevant advertisements
• Preference cookies: Remember your settings and preferences

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@silentwatchtactical.com

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with service providers
• Compliance with applicable data transfer mechanisms

Additional Information

If you have questions or concerns about this privacy policy or our data practices, please contact us: